78 – TBCE – Carlos Granados, The Junk Medics
CJ is the owner of Junk Medics (https://thejunkmed.com/), a full-service junk removal company based in San Diego, California. He started the business four years ago and has since built a successful and growing company. CJ has a diverse background, having worked in various industries before starting his own business.
Summary:
CJ shares his journey of starting and growing Junk Medics, a full-service junk removal company. He talks about his varied work experience and how it has shaped his entrepreneurial journey. CJ emphasizes the importance of customer service and how it has been a key factor in the success of his business. He also discusses the role of automation and outsourcing in streamlining his operations and freeing up his time. CJ highlights the power of offline marketing and the impact of community involvement in building a strong reputation and customer base. He shares his passion for helping others and how it has become an integral part of his business model. CJ concludes by offering advice to aspiring entrepreneurs and emphasizing the importance of intention and empathy in business.
Key Takeaways:
– Customer service is crucial in building a successful business.
– Automation and outsourcing can help streamline operations and free up time.
– Offline marketing and community involvement can have a significant impact on reputation and customer base.
– Helping others and giving back can be a powerful motivator and source of fulfillment in business.
Quotes:
– "We really want to be that person that they can trust that's going to show up at their house, do a good job."
– "By having that person in our corner, it really just hyped us up through it."
– "People like doing business with kind people."
– "You have to build it with intention and really have a goal for what you're trying to do."
– "Kindness is really the driving factor and you have to have empathy."
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